Wild Encounter
Capybara

Capybara

Experience the Capybara Wild Encounter! Step inside the Mayan Temple and enter Tootsie's habitat, where you'll have the unique opportunity for her to approach your group. You may even get the chance to feed her while learning about her personality, care, and and gain insights into our capybaras. This exclusive, up-close encounter is sure to be unforgettable!

Yearly Availability: July-October: Last encounter of the 2025 season will be October 13th, with anticipation to return summer 2026.

Capacity: 4

Experience Length: 30 minutes

Meeting Location: Mayan Temple - Capybara Waterfall Habitat

Directions: The meeting location is approximately a 15-minute walk from the Front Entrance Gates. After entering the zoo, turn right and proceed past the Zootique and Goat World into the Core Woods. Head towards the Tundra Trek, passing the Caribou Cafe and whale bones. Take a left at the BeaverTails store towards our polar bears. Continue past the polar bear habitat and through the Tundra Trek until you reach the caribou habitat. Follow the pathway to the left of the caribou habitat to arrive at the Mayan Temple.

Age Restrictions: Guests must be 12 years or older to participate in this encounter. Participants who do not meet the age requirement will not be permitted to join, and refunds will not be issued.

Rules and Policies

Tickets do not include Zoo admission: Zoo admission must be purchased separately.

Guest Requirement: Guests may be required to wear a staff-provided medical mask while walking through the Mayan Temple prior to their Wild Encounter. Masks are not required during the encounter itself.

Interaction: This encounter involves the opportunity to feed one of our capybaras. It is up to the animals to choose to participate, and we cannot guarantee the duration of time the animals will spend engaging with us. Staff also have the ability to deny feeding, or change the encounter based on the animals’ health, safety, and behavioural needs.

Drugs & Alcohol: Impairment due to alcohol or drugs is not permitted before or during your Wild Encounter. Anyone who is drinking or appears to be even slightly intoxicated before the Wild Encounter will be denied participation. Refunds or alternate dates will not be given.

Reschedule/Cancellation: By purchasing tickets, you are agreeing to the following refund policy. Exceptions will not be made. The Wild Encounters team requires at least 48 hours’ notice prior to your scheduled encounter to process any refund or rescheduling requests. Failure to attend your encounter at the scheduled date and time will result in forfeiture of your tickets, and refunds will not be issued. Please ensure you arrive at the designated meeting location before your scheduled start time. Late arrivals or guests who are unable to locate the meeting point will not be eligible for refunds. We recommend reviewing your confirmation details carefully and allowing extra time to navigate the Zoo.

Strollers/Personal Items: There are stroller/wagon restrictions for this habitat, and it may be left unattended at times when the tour is inside behind-the-scenes areas.

Accessibility: Wheelchair/ECV inaccessible. Individuals with a disability and require the assistance of a support person, should email us to discuss before making reservations so we can provide the appropriate support needed to ensure the best Wild Encounter experience. However, at this time, we are unable to accommodate service animals in behind-the-scenes areas. 

Fees: A processing fee of $1.00 per ticket will be applied at checkout.

Please contact us at wildencounters@torontozo.com or call us at 289-200-4362 for more information.