Wild Encounter
Ballin' with the Armadillos

Ballin' with the Armadillos!

Meet Kuzco, our charismatic three-banded armadillo! In this unique encounter, you'll have the chance to see him up close and may even get the opportunity to gently feel his protective, armour-like shell. Discover how he’s one of only two armadillo species in the world that can roll into a complete ball, a remarkable defense strategy! Learn about his role in the ecosystem, the challenges armadillos face in the wild, and what’s being done to help protect them as part of broader conservation efforts.

Offering: June-October

Capacity: 6

Experience Length: 20-30 minutes

Meeting Location: Discovery Zone Courtyard

Directions: The meeting location is approximately a 5-minute walk from the Front Entrance Gates. After entering the zoo, turn right and walk past the Zootique. Once at Goat World, take the path to the right into the Discovery Zone in front of the Kids Zoo.  

Age Recommendations: Suitable for all ages

Rules and Policies

Tickets do not include Zoo admission: Zoo admission must be purchased separately.

Interaction: This encounter may involve the opportunity to touch an armadillo. It is up to the animals to choose to participate, and we cannot guarantee the duration of time the animals will spend engaging with us. Staff also have the ability to deny feeding, or change the encounter based on the animals’ health, safety, and behavioural needs.

Drugs & Alcohol: Impairment due to alcohol or drugs is not permitted before or during your Wild Encounter. Anyone who is drinking or appears to be even slightly intoxicated before the Wild Encounter will be denied participation. Refunds or alternate dates will not be given.

Adult Supervision: Children aged 12 years or younger must be accompanied by a paying adult (at least 18 years of age)

Children 2 & Under: To maintain guest capacity limits, tickets (free of charge) are mandatory for all children 2 & under. 

Reschedule/Cancellation: By purchasing tickets, you are agreeing to the following refund policy. Exceptions will not be made. The Wild Encounters team requires at least 48 hours’ notice prior to your scheduled encounter to process any refund or rescheduling requests. Failure to attend your encounter at the scheduled date and time will result in forfeiture of your tickets, and refunds will not be issued. Please ensure you arrive at the designated meeting location before your scheduled start time. Late arrivals or guests who are unable to locate the meeting point will not be eligible for refunds. We recommend reviewing your confirmation details carefully and allowing extra time to navigate the Zoo.

Weather conditions: The Wild Encounter program runs rain or shine unless cancelled due to thunder and lightning/extreme weather alerts by the Zoo due to guest, staff, and animal safety concerns. If this occurs, a notice will be sent out upon cancellation for guests to reschedule or receive a refund. 

Strollers/Personal Items: There are stroller restrictions at some exhibits, and it may be left unattended at times when the tour is inside behind-the-scenes areas.

Accessibility: Wheelchair/ECV accessible. Individuals with a disability and require the assistance of a support person, should email us to discuss before making reservations so we can provide the appropriate support needed to ensure the best Wild Encounter experience. However, at this time, we are unable to accommodate service animals in behind-the-scenes areas. 

Fees: A processing fee of $1.00 per ticket will be applied at checkout.

Please contact us at wildencounters@torontozo.com or call us at 289-200-4362 for more information.